Tag Archives: Telepresence

Misery Loves Company

We’ve all heard the term “Misery loves company.” It is typically used in a way that suggests that people who are unhappy like to be with other people that are unhappy or that people who are miserable wish others ill will. But what if “misery loves company” meant something else 33827079 - patient using digital tablet while reclining on hospital bedcompletely, and that understanding the phrase better could generate better patient outcomes in healthcare?

The answer to the “misery loves company” riddle, may have just been solved. Recent research has shown that a group of brain cells called “mirror neurons” may play a key role. They are activated when we experience emotions ourselves, but also when we watch others go through an emotional state. The vicarious experience actually makes the mirror neurons fire in our brains creating a similar emotional state in us. It is the physiological manifestation of empathy, and it also helps explain why film and plays may be so cathartic and riveting.

From a healthcare perspective, knowing this is a huge benefit, especially from a facility’s visitors policy perspective. Creating ways for patients to have positive interactions with their friends and loved ones can have a direct impact on their health, recovery, and ultimately their happiness.

“So during and after a visit from a loving and cheerful friend or relation, mirror neurons will stir similar positive feelings in the brain of the person in the hospital bed, lifting their spirits and making them feel better.”

In fact, Dr Matthew Ratcliffe of Durham University goes even further to assert that,

By being with someone who has a smiling face — such as a hospital visitor — mirror neurons motivate a similar response in our own brain, leading us to make a similar gesture and even directing us towards a similar emotional reaction.”

So creating ways for patients to interact with family and friends and lowering the barriers to those interactions can have an impact on the patient’s happiness as well as how they perceive their medical condition. Given that a happy patient is a satisfied patient, and currently more and more healthcare payments are being tied to patient satisfaction and positive outcomes, it is to the healthcare provider’s advantage to find ways to lower the barrier to these interactions. Many hospitals have already expanded their visitation hours to better accommodate patients’ family and friends. Chris Clarke, who oversees the Tennessee Hospital Association’s Center for Patient Safety relays that “There is a renewed focus on patient-focused care that means better engaging with patients’ families.”

Visitation policies only go so far as they only apply to family and friends who can physically make it to the physical location. However the absence of a loved one can likewise have a negative effect on the patient’s recovery.

“Meanwhile, friends failing to turn up for a visit could actually be bad for the patient.

Not only are they deprived of the benefits of loving contact but their feelings of rejection activate the very areas of the brain that generate the sting of physical pain.”

-Daniel Goleman, author of Social Intelligence: The New Science Of Human Relationships

This is where technology can play a key role. High definition video conferencing systems, installed in patient rooms, offer another way for patients and their friends and family to connect. Given that the mirror neurons respond to observing the emotions of a patient’s visitor, the video component is actually key in generating a positive emotional state.

Video conferencing provides the experience of an in person visit, eliminates the awkwardness that can sometimes accompany a traditional phone call, and most importantly, can leave the patient feeling just as happy as they would in the case of an in-person visit due to the brain’s physiological reaction.

The benefits of video conferencing in remote patient diagnosis, increased access to specialists, and to higher quality care in rural areas have been well known for some time. However, there is an additional benefit to these systems in the case of providing communication between patients and loved ones in their time of need, resulting in better patient satisfaction.

It seems that in a scientific sense, misery does indeed love company, not to spread the negative, but rather to replace it with the positive.

HealthAV is revolutionizing the way healthcare facilities and doctors are delivering care. TeleHealth Services and Avidex divisions of Telerent Leasing Corporation, are pleased to announce the emergence of HealthAV, excellence in Healthcare Professional AV design and system integration services. Connect with one of our Account Executives today to learn more.

healthcare

Resources:

#1: http://www.dailymail.co.uk/health/article-410783/The-proof-visiting-people-hospital-really-does-good.html

#2: http://www.forbes.com/sites/brucejapsen/2013/07/02/patient-satisfaction-hits-physician-pay/#53b7241e133f

 

#3: http://www.fiercehealthcare.com/healthcare/hospitals-expand-visiting-hours-to-accommodate-patients-families

Bob Higginbotham

About Bob Higginbotham

Bob Higginbotham, CTS-I, CTS-D, is the Avidex National Manager of Healthcare AV. Bob has spent his 30 year career in leadership positions in the AV industry including extensive design and build work in healthcare facilities. He owned and operated a successful AV business in Texas with multiple offices in several cities where he managed a staff of over 100 employees. Bob has served as a technical consultant for a major AV manufacturer, led the technical sales team for a national video conferencing provider and provided technology auditing services for several private education facilities. He has a unique working knowledge of audiovisual technology as well as multiple certifications in audio engineering, acoustics, AV design, CQT system commissioning and video transmission systems. Bob holds a BA in communications and has recently served as board chair for a large private school. He brings his years of technical knowledge and leadership experience to Avidex where he leads the national healthcare AV team. Contact Bob at bobh@avidexav.com

Insights On Telemedicine From the 2014 ATA Fall Forum

If you have been around the telemedicine industry for a while then you are probably familiar with the American Telemedicine Association (ATA). This group, which is the largest advocacy organization in the world for the advancement in the use of Telehealth, serves thousands of members around the world.

Each year, the ATA hosts an event to bring together the industry’s top thinkers and the membership to learn about where the telemedicine industry is going, what stakeholders need to know, and of course for the opportunity to connect for a few days in real life.

At this years ATA event, the overarching theme was the use of telemedicine as a way to treat chronic conditions. Knowing that chronic conditions require a lot of ongoing attention, the successful use of telemedicine to treat chronic conditions could help meet a number of other ATA goals which include improved delivery of healthcare and reduced healthcare expense through the use of telemedicine.

In this Med City News article, you can see video clips from some of the sessions to get more insight on the conversations that were had at this year’s event.

At Avidex AV we are committed to the telemedicine and telehealth community. We work side by side with organizations throughout the healthcare industry to simplify the implementation of technology that helps health care reach more patients in less time. Connect with us to find out how we can help your organization.

Bob Higginbotham

About Bob Higginbotham

Bob Higginbotham, CTS-I, CTS-D, is the Avidex National Manager of Healthcare AV. Bob has spent his 30 year career in leadership positions in the AV industry including extensive design and build work in healthcare facilities. He owned and operated a successful AV business in Texas with multiple offices in several cities where he managed a staff of over 100 employees. Bob has served as a technical consultant for a major AV manufacturer, led the technical sales team for a national video conferencing provider and provided technology auditing services for several private education facilities. He has a unique working knowledge of audiovisual technology as well as multiple certifications in audio engineering, acoustics, AV design, CQT system commissioning and video transmission systems. Bob holds a BA in communications and has recently served as board chair for a large private school. He brings his years of technical knowledge and leadership experience to Avidex where he leads the national healthcare AV team. Contact Bob at bobh@avidexav.com

Why Telehealth Adoption Is Poised To Takeoff

With the rapid advancement of technology and how humans connect, it would seem a forgone conclusion that Telehealth (sometimes referred to as telemedicine) would be taking off in a big way. Between the fact that in some capacity telemedicine has been around for nearly 50 years and the way we can call, chat and videoconference with every important person in our lives on demand, why wouldn’t a tech driven medical consultation be the rule rather than the exception?

Over the past few years a lot of headway has been made for telemedicine. New legislation driving better reimbursement as well as the new policy suggestions from the American Medical Association adoption has been on the rise.  According to a recent article posted by our friends at Cisco – 10 Trends why TeleHealth adoption will take off , the global telemedicine market is expected to reach 27+ Billion dollars by 2016.  In this piece written by Rajesh Vargheese, CTO  of Cisco Healthcare Solutions, he explores 10 trends that are driving the aforementioned market growth.

The 10 trends that he outlines explore 3 major categories that include the legal/political environment, the impact of technology and how consumerization are all creating a perfect situation for the adoption of telehealth to explode in the coming years.

What do you see as the biggest drivers of growth in telehealth over the next few years?

At Avidex AV we work closely with our healthcare partners to build the technology solutions that drive their businesses forward. From smart meeting spaces to telemedicine solutions that connect doctors and patients, Avidex AV is prepared to support your technology and business objectives. Please connect with our account team to learn more about how we can help.

Bob Higginbotham

About Bob Higginbotham

Bob Higginbotham, CTS-I, CTS-D, is the Avidex National Manager of Healthcare AV. Bob has spent his 30 year career in leadership positions in the AV industry including extensive design and build work in healthcare facilities. He owned and operated a successful AV business in Texas with multiple offices in several cities where he managed a staff of over 100 employees. Bob has served as a technical consultant for a major AV manufacturer, led the technical sales team for a national video conferencing provider and provided technology auditing services for several private education facilities. He has a unique working knowledge of audiovisual technology as well as multiple certifications in audio engineering, acoustics, AV design, CQT system commissioning and video transmission systems. Bob holds a BA in communications and has recently served as board chair for a large private school. He brings his years of technical knowledge and leadership experience to Avidex where he leads the national healthcare AV team. Contact Bob at bobh@avidexav.com

Better Care and Cost Savings by Increasing Adoption of Telehealth Services

In today’s healthcare marketplace the ability to match the needs of patients with the resources available is difficult. This rings especially true when health care organizations aren’t able to provide the most optimal level of care due to “Technical” limitations.

Today, Medicare is having this very problem with strict limits on if and how they can use technology to deliver healthcare services. Right now, the limitations are primarily bureaucratic rather than technical because Accountable Care Organizations are limiting how healthcare providers can be reimbursed for providing technology based care to patients. However, the good news is a number of leading organizations are working together to try and change the way Medicare reimbursements are handled for Telehealth and Telemedicine Services. Check out this link from EHR Intelligence “Groups urge Medicare to widen telemedicine options for ACOs.”

The American Telemedicine Association (ATA) and a coalition of other groups that support Telehealth services have provided a letter to the department of health and human services outlining that 80% of American’s don’t have access to the type of technology based care required for approval by Medicare and this is severely limiting the delivery of patient care and driving up costs. According to these groups it is believed that better care and cost savings could be seen with the increased adoption of Telehealth services. What do you think?

At Avidex, we believe that Telehealth and Healthcare Technology can drive better patient care and outcomes. Find out how we can help your organization utilize technology by getting in touch with our team.

Bob Higginbotham

About Bob Higginbotham

Bob Higginbotham, CTS-I, CTS-D, is the Avidex National Manager of Healthcare AV. Bob has spent his 30 year career in leadership positions in the AV industry including extensive design and build work in healthcare facilities. He owned and operated a successful AV business in Texas with multiple offices in several cities where he managed a staff of over 100 employees. Bob has served as a technical consultant for a major AV manufacturer, led the technical sales team for a national video conferencing provider and provided technology auditing services for several private education facilities. He has a unique working knowledge of audiovisual technology as well as multiple certifications in audio engineering, acoustics, AV design, CQT system commissioning and video transmission systems. Bob holds a BA in communications and has recently served as board chair for a large private school. He brings his years of technical knowledge and leadership experience to Avidex where he leads the national healthcare AV team. Contact Bob at bobh@avidexav.com

Federation of State Medical Boards Recognize Telemedicine As In-Person Consult

Photo from Vidyo Brandon Berg sid I could use     Vidyo_Mercy_Image_2_web

For as long as high quality video conferencing has been available the healthcare industry has seen potential.

The discussions around telemedicine have long been met with a certain stagnation as the healthcare world, which is riddled with regulation has seen one challenge after another in gaining wide adoption of the invaluable capabilities that telemedicine can bring.

One of the long known challenges of adoption has been the Federation of State Medical Boards (FSMB) who until April of 2014 did not recognize video consultations (Telemedicine) as equal to an in person consult. With this change of policy by the FSMB the doors have been opened up for telemedicine and what it can do to help connect doctors and patients more readily using telemedicine.

In an article featured on Forbes Vidyo Gets The Jump On Next Generation Telemedicine: But What About Cisco Systems And Polycom? by one notable healthcare technology analyst, he believes that this change will really open the flood gates for healthcare systems who have been considering adoption of expansion of healthcare based video consultations.

One of the other important ideas noticed in the article was the importance of a streamlined software that allows for easy implementation of telemedicine to standard mobile device operating systems such as Apple’s iOS and Google’s Android.

Companies like Vidyo have shown leadership in this development, but Cisco and Polycom are also obvious contenders for taking a leadership role in this space.

What is becoming more and more apparent is that Telemedicine is finding its way into more and more healthcare systems. The ultimate technology winner is still to be determined and that is why at Avidex we partner with many of the leading telemedicine solution providers; so we can focus on the need of our partners and then deploy accordingly.

Is your organization adopting or exploring telemedicine? We’d love to help you in your journey from information gathering through deployment. Just let us know how we can help? Visit our website at www.avidexav.com.

To read the article provided by Forbes click here.

 

Joel Harris

About Joel Harris

Joel Harris brings invaluable insight to the Avidex team in his role as CEO, with years of experience leading national technology, healthcare and business organizations. You can reach Joel at jharris@avidexav.com