“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” ― Abraham Lincoln
There is no substitute for proper planning. Can you imagine building a healthcare facility without first determining the layout of the ER in relationship to the path an ambulance needs to take to enter the hospital? Or building a radiology department without first considering how the MRI machine will be able to get into the room? The truth is that planning is critically important in building a facility that can deliver exceptional care, and a great deal of time, effort and expertise go into the endeavor.
Now ask yourself this question.
In today’s world of healthcare, technology is no longer about a paging system in the ER and a TV in the waiting room. There is an interconnected world of equipment that allows data to flow freely between departments and other facilities. The systems of today, more than ever before, are in desperate need of pre-planning to work successfully and perform their valuable functions.
Given all this, partnering with a technology company that understands the ins and outs of the modern healthcare facility and its needs is essential. In choosing a partner to assist in designing the technology for your facility, it is imperative that they understand four underlying principles of any heathcare technology plan.
Distribution- The very nature of today’s interconnected devices means that there has to be some way to get data, audio, and video from one location to another. Camera feeds from the OR may be fed into other areas of the building for recording for insurance purposes. A simulation lab’s video feed may be pushed off-site for distance learning and collaboration with medical schools. Electronic Health Records, EHRs and MRIs need to flow from radiology to oncology. In any of the above scenarios, there needs to be a plan for distribution of these signals in the facility and beyond.
Bandwidth- Given the flow of information in the facility and to other locations as described above, bandwidth is essential to distribution. Partner with a technology firm that understands how assure that systems operate efficiently and utilize the best methods of distribution that properly allocate bandwidth. Strategies may include separating video streams from data, utilizing both wired and wireless networks, and using higher end cabling like 10G or Fiber for equipment with higher data input and output requirements.
Security- This one may be obvious but needs to be emphasized here none the less. If you are sending data off-site, whether for providing telemedicine services or for sharing information, HIPPA requires your team to make every reasonable effort to keep it secure. Work with partners who understand the differences between consumer teleconferencing applications like Skype and other professional grade, hard codec based video communications. Align yourself with a team who understands how to plan a network that separates wired and wireless networks for public devices like digital signage networks and patient entertainment systems from other devices that may contain sensitive patient data like EHRs.
Management- Any good plan includes an understanding of how the system will be maintained after its implementation. There is a great piece on choosing a long term partner for managed services here that you should take a look at.
Again, there is no substitute for proper planning, and as such, choosing the right partner to assist in this stage is invaluable. Just as you scrutinize the resume, training and education of a new surgeon joining your team, you should seriously evaluate the credentials of your chosen technology partner to make sure they have the proper experience and knowledge to deliver the patient experience you strive for.
Avidex AV is revolutionizing the way healthcare facilities and doctors are delivering care. Their 20 years of experience is being leveraged to drive down the cost of care while promoting positive healthcare outcomes. Is your organization looking for a new kind of technology partner? Connect with one of our Account Executives today to learn more.
About Jeff Miller
Jeff has been working in the professional AV integration industry for over twenty years. During that time he has served as Designer, Project Manager and/or Account Executive for hundreds of projects. As an Account Executive at Avidex, he specializes in Medical, Education, and Control Rooms. He can be reached at firstname.lastname@example.org