Author Archives: Carey Cox

Carey Cox

About Carey Cox

Carey Cox has spent his 17 year career in various roles within the health care industry including sales, consulting, and operations management. Carey has been involved in a number of capital system sales roles including life safety, infant security, audio-visual, and clinical education. He had operational oversight of two Baylor pain management centers and served on various committees for Baylor Health Care System in Dallas. His internal knowledge of health care operations, his leadership experience and his ability to build and strengthen relationships give him a unique insight into clinical workflow and process throughput. Carey holds a Master’s Degree in Health Care Administration and also volunteers in a mentoring program for young adults entering into the workforce. During his tenure at TeleHealth Services, he has been instrumental in expanding the TeleHealth footprint in Dallas-Ft Worth (Methodist Health System) and Houston (CHI St. Luke’s Health and Memorial Hermann) health care markets.

The ED Epidemic (and what to do about it)

polycom photo vid conNationwide, the epidemic of Emergency Departments (Emergency Rooms) being used as “primary care” by patients who don’t necessarily require emergency care has been on the increase for years. Although it varies from state to state, there are a number of variables that contribute to these occurrences. However, in all cases, an over-crowded ED can translate into ED physicians becoming a more limited resource. It goes without saying that any patient seeking care for a non-emergent event potentially procures the physicians’ time away from patients with potentially life threatening conditions.

Estimates vary in regards to the percentages of ED patients who actually need emergent care, with some rates as low as 30%. The trend isn’t decreasing any time soon. In fact, healthcare systems such as Scripps Health Network (San Diego) have seen up to a 160% increase in the number of emergency room visits for non-emergent care in a single year.

Something must be done–and soon–because what’s happening in California ERs is a public health crisis, and it’s happening now.” – Chris Van Gorder, CEO, Scripps Health

Van Gorder suggests that telemedicine can play a key role in reducing ED overcrowding by encouraging preventative care for the elderly. In some areas, elderly populations may not seek preventative care due to access limitations and/or logistical issues involved in seeing a physician. A recent study supports his theory.

“A three-and-a-half year study concludes that the use of “high-intensity” telemedicine at senior-living communities significantly reduces visits to emergency departments (ED).

Acute illness among senior-living community residents often leads to emergency department visits,” said Dr. Manish Shah, vice chair of research in the department of emergency medicine at the UW School of Medicine and Public Health. “We found that these virtual doctors’ visits reduced the rate of emergency department use by 18 percent over the course of a year.” 

Technology can certainly play a key role in the resolution of “ED overcrowding” by not only being used as a preventative measure, but also if it utilized at the point of care during the triage process.

New York Presbyterian’s Health System is an 11-facility network and is now utilizing a telemedicine platform called NYP OnDemand. Early returns indicate that this platform is dramatically reducing patient wait-times for patients with non-life threatening and non-emergent conditions.  The process is fairly straight-forward. Patients checking into the ED for non-emergent or non-life threatening conditions have the opportunity to go into a designated room and speak to a physician via a telemedicine application.  The physician is housed in another room within the facility, but has the ability to serve multiple telemedicine exam rooms. This application also allows for these physicians to serve and triage urgent care patients in remote locations (home, etc.).  Each visit (telemedicine exam) is approximately 30 minutes (depending upon the patient’s condition) and helps reduce the number of non-emergent patients in the ED.  This not only assists with staffing efficiency, but also helps ED physicians focus more effectively on the higher acuity patients.

“It’s all about delivering care more efficiently”, said Daniel Barchi, the system’s chief information officer. “If we can create an environment where a virtual visit allows that doctor to see many patients in a really efficient model, that’s the ultimate goal,” he said.

Thus, telemedicine technology applications play a key role in facilitating greater access to preventative care and more efficient treatment of non-life threatening conditions in ED and urgent care settings.

“I’ve got a fever, and the only prescription, is more telemedicine.”

Avidex AV is revolutionizing the way healthcare facilities and doctors are delivering care. Their 20 years of experience is being leveraged to drive down the cost of care while promoting positive healthcare outcomes. Is your organization looking for a new kind of technology partner? Connect with one of our Account Executives today to learn more.

Resources:

#1: http://www.beckershospitalreview.com/hospital-management-administration/emergency-rooms-facing-public-health-crisis.html

#2: http://www.fiercehealthcare.com/healthcare/4-ways-to-reduce-non-emergency-er-use

#3: http://www.med.wisc.edu/news-events/telemedicine-reduces-ed-visits-among-senior-living-community-residents/46498

#4: http://www.pressreader.com/usa/modern-healthcare/20170320/281724089366113

 

Carey Cox

About Carey Cox

Carey Cox has spent his 17 year career in various roles within the health care industry including sales, consulting, and operations management. Carey has been involved in a number of capital system sales roles including life safety, infant security, audio-visual, and clinical education. He had operational oversight of two Baylor pain management centers and served on various committees for Baylor Health Care System in Dallas. His internal knowledge of health care operations, his leadership experience and his ability to build and strengthen relationships give him a unique insight into clinical workflow and process throughput. Carey holds a Master’s Degree in Health Care Administration and also volunteers in a mentoring program for young adults entering into the workforce. During his tenure at TeleHealth Services, he has been instrumental in expanding the TeleHealth footprint in Dallas-Ft Worth (Methodist Health System) and Houston (CHI St. Luke’s Health and Memorial Hermann) health care markets.

The Advantages of Telepsychiatry

Video ConferencingIf you are a technology manager in a healthcare facility, one organization that should be on your radar is the American Telemedicine Association (ATA), whose stated mission is to help “transform healthcare by improving the quality, equity and affordability of healthcare throughout the world.”

In addition to being a member community for sharing best practices, track local and state legislation as it pertains to healthcare and technology, and be connected to vendors and providers, the ATA also sponsors an annual conference each year.  At this year’s ATA conference, several companies were recognized for their thought leadership within the health care technology industry.  As a partner in the healthcare technology industry ourselves, we focus special attention to the awards given to thought leaders and pioneers in the field along with analyzing comparable trends to those that we see everyday as we assist our clients in implementing new technology.

Last year, our article concerning connected sensors and asthma was based upon the ATA award given to Propeller Health.

This year, our attention was focused on the Industry Leader Award that went to Geoffrey Boyce, Executive Director of InSight Telepsychiatry.

This award came as no surprise as the benefits of telemedicine, especially in connecting patients to specialists who may be more difficult to access, is a common problem in many areas of the country.  However, as sometimes happens in the life-business matrix, this award sparked some relevance based on a story I had read recently while doing research for another blog on the epidemic of overcrowding in the ER.

Chris Van Gorder is president and CEO of San Diego-based Scripps Health, a nonprofit integrated health system in California.  He recently gave his thoughts on the causes of overcrowding in the ER.  One of his main concerns was the influx of patients with behavioral health issues.

“Compounding the problem is the impact on emergency rooms by patients who also have behavioral health conditions — an increasing share of all ER visits. Acute care hospitals are woefully underfunded to pay for the psychiatrists or facilities these patients require. Yet every day, they come to us for help or are brought in by law enforcement because there is nowhere appropriate to take them. And they stay in the ER too long for that same reason.”

He goes on to expound that the problem goes beyond his experiences in California.

“Throughout this nation, emergency rooms are being misused, they are overcrowded, they’re boarding behavioral health patients while searching for someplace willing to take them, and there’s a lack of funding and focus needed for behavioral health issues both inside and outside the hospital.”

Those comments resonated with me when I originally read that piece, and when I saw Mr. Boyce recognized for his leadership at InSight, everything came together.

Thus, given this context, InSight Telepsychiatry has developed a program that specifically addresses hospital-based telepsychiatry with the stated benefits of lowering inappropriate admissions, reducing length of stays and improving emergency department throughput.

The first step in providing this health care service is setting up an exam room at the healthcare facility, (as well as at the practitioner’s preferred remote location), to perform these visits via a video teleconferencing. InSight then provides access to psychiatry practitioners that perform remote evaluations, prescribe medications, and set follow up appointments.  And all the while, this “patient assessment” function reduces the hospital’s risk and liability while also providing all required documentation back to the ER to be incorporated into the patient’s medical record.

If this is a need your health care facility could improve upon, look into InSight and what services they offer. Avidex can then assist your team in setting up the proper technology to maximize their services.

 

Avidex AV is revolutionizing the way healthcare facilities and doctors are delivering care. Their 20 years of experience is being leveraged to drive down the cost of care while promoting positive healthcare outcomes.  Is your organization looking for a new kind of technology partner? Connect with one of our Account Executives today to learn more.

Resources:

#1: http://www.beckershospitalreview.com/hospital-management-administration/emergency-rooms-facing-public-health-crisis.html

#2: http://blog.avidex.com/innovation-at-ata-2016/

#3: https://thesource.americantelemed.org/blogs/jessica-washington/2017/04/26/industry-leaders-recognized-at-ata-2017-telehealth-20

#4: http://insighttelepsychiatry.com/

#5: http://insighttelepsychiatry.com/hospital-based-services/

 

 

 

Carey Cox

About Carey Cox

Carey Cox has spent his 17 year career in various roles within the health care industry including sales, consulting, and operations management. Carey has been involved in a number of capital system sales roles including life safety, infant security, audio-visual, and clinical education. He had operational oversight of two Baylor pain management centers and served on various committees for Baylor Health Care System in Dallas. His internal knowledge of health care operations, his leadership experience and his ability to build and strengthen relationships give him a unique insight into clinical workflow and process throughput. Carey holds a Master’s Degree in Health Care Administration and also volunteers in a mentoring program for young adults entering into the workforce. During his tenure at TeleHealth Services, he has been instrumental in expanding the TeleHealth footprint in Dallas-Ft Worth (Methodist Health System) and Houston (CHI St. Luke’s Health and Memorial Hermann) health care markets.

Aligning Outcomes

A couple months back we took a look at how important patient satisfaction is becoming in healthcare. Payments are transferring to a model that evaluates outcomes and requires that the patient is satisfied with their care in order to receive the full amount billed for the services rendered.64895307_s

One potential problem for providers however, is trying to hit a satisfaction target that varies from patient to patient. Two patients could receive identical treatment for identical issues from the same practitioner and those two people may rate their experiences completely differently.

The challenge is that patients bring their own situational implications with them. Each patient has a different history with a variety of providers, and those experiences shape the expectations of the patient. If there’s one thing that is certain about satisfaction, it is that it’s implicitly tied to expectation. If a visit to the ER, Urgent Care, or even a well check don’t measure up to the bar that the patient has already set in their head prior to their visit, you will inevitably end up with a dissatisfied patient.

Given all this, it may seem impossible to even institute a program that would address the varying levels of patient expectations that healthcare providers will encounter. However, there is in fact a way to start the process.

The best way to assure that you are meeting a patient’s expectations is to be involved in setting them in the first place.

A healthcare provider that sets up a system where there is proactive communication and education with the patient on their condition, the steps being taken to treat the condition, and the range of outcomes that the patient can expect, allows the provider to set expectations for the upcoming stages of their healthcare journey.

“Gone — in many ways thankfully — are the days of the paternalist model of medicine where “doctor knows best” is the tagline. Today, patients are increasingly empowered to take part in their own healthcare journeys through access to online information. But they can only do that effectively when their decisions are guided by advanced educational sources.”

– Dr. Linda Grigis

Given that many online resources provide incorrect information to patients, some estimates say well under 50% of medical websites provide correct treatment recommendations, there is a unique opportunity for providers to invest in and curate their own patient education resources. These resources can be leveraged online before upcoming visits, during examinations or consultations on screens in the examination rooms, and even made available during extended hospitalization through the flat panels in the patient rooms. Education empowers patients to become active participants in their healthcare decisions, and people who make educated choices typically take more shared personal responsibility for the outcome, meaning they may be less likely to place all the blame on the practitioner if the preferred outcome is not immediately achieved.

At the end of the day, patient education systems can go a long way to set proper expectations and empower patients to make better, informed choices about their care, improving patient satisfaction. As an added benefit, these same systems also help educate patients on aftercare instructions and future preventative measures to take to avoid recurrence of the condition or readmission to the hospital, which can also be costly to providers and detrimental to long term patient satisfaction and loyalty.

Treating patients like partners, opening up lines of communication and education, and aligning the provider’s and patient’s preferred outcomes are all necessary to be successful in today’s healthcare environment.

Avidex AV is revolutionizing the way healthcare facilities and doctors are delivering care. Their 20 years of experience is being leveraged to drive down the cost of care while promoting positive healthcare outcomes. Is your organization looking for a new kind of technology partner? Connect with one of our Account Executives today to learn more.

Resources:

#1: https://www.qualtrics.com/blog/customer-expectations/

#2: http://blog.avidex.com/the-role-of-technology-in-patient-satisfaction/

#3: https://blogs.scientificamerican.com/guest-blog/accuracy-of-medical-information-on-the-internet/

#4: http://www.kevinmd.com/blog/2016/12/cme-isnt-today-align-empower-patient-outcomes.html

 

Carey Cox

About Carey Cox

Carey Cox has spent his 17 year career in various roles within the health care industry including sales, consulting, and operations management. Carey has been involved in a number of capital system sales roles including life safety, infant security, audio-visual, and clinical education. He had operational oversight of two Baylor pain management centers and served on various committees for Baylor Health Care System in Dallas. His internal knowledge of health care operations, his leadership experience and his ability to build and strengthen relationships give him a unique insight into clinical workflow and process throughput. Carey holds a Master’s Degree in Health Care Administration and also volunteers in a mentoring program for young adults entering into the workforce. During his tenure at TeleHealth Services, he has been instrumental in expanding the TeleHealth footprint in Dallas-Ft Worth (Methodist Health System) and Houston (CHI St. Luke’s Health and Memorial Hermann) health care markets.

3 Tips for Better Wayfinding in the Modern Healthcare Facility

49213316 - spacious waiting room in a modern clinicWhen most people think of a hospital or a medical facility, the first thing that comes to mind is not design. However the modern healthcare facility is no longer permeated by sterile white walls, industrial grade linoleum floors, and stainless steel sinks as its primary design cues. Design is now an integral part of healthcare. If you don’t believe me, take a look at modern waiting rooms and patient rooms. They utilize soothing colors, cutting edge materials, and innovative technology to soothe anxiety and provide comfort to their patients and their visitors.

Design has even permeated places like radiology rooms. GE Healthcare has a whole division dedicated to design, creating environments like adventure rooms in children’s hospitals that make nerve racking procedures like MRIs more palatable for children.

However, design in healthcare today doesn’t stop at the doorway of the “rooms” within the facility, but extends into the hallways, passageways, and breezeways that connect all the areas as well. Nowhere is this design more important than in the category of wayfinding.

Wayfinding includes traditional environmental signage, like the color coded signs that depict room numbers and room types and also includes digital wayfinding and technology design as well. A properly designed wayfinding system will utilize both the analog and digital counterparts and is key in creating comfort in a foreign environment.

“Airports and hospitals have one very important thing in common: Lots of anxious visitors trying to find their way, many of whom have never (or rarely) been there.”

An investment in good wayfinding can greatly reduce anxiety for both visitors and patients, assuring that family and friends can be connected as quickly and as easily as possible in what is typically an already stressful situation.

Here are 3 opportunities for using technology in your wayfinding design to provide exceptional experiences to your patients and their friends and families.

  1. Interactive Kiosks- Go to any mall in America and you’ll find a Directory with a “you are here” star denoting your location as well as the locations of every store in the mall. An interactive kiosk in your healthcare facility takes that concept and kicks it up a notch. Visitors can come into the facility, approach the kiosk and search for their loved one by name, locate their room, and then get directions to that part of the facility based on their current location. If your facility also utilizes a patient tracking system, data from that system can also be leveraged to let visitors know that the patient may be in a different location or unavailable during testing etc.
  2. Digital Signage- Healthcare facilities are already using traditional environmental signage to denote departments, floors, specialties, etc within their facilities, as well as note room numbers and designations. Given that, what is the advantage of utilizing a digital signage system? Small displays outside each patient room can denote the patient’s name so that visitors find them easier. Signs in hallways or above departments can be changed easily to accurately describe the current use of the space. Upcoming events, department schedules, and other important information can all be updated to inform patients, staff and visitors about important events.
  3. App Based Navigation- Healthcare facilities like the Mayo Clinic are also leveraging personal devices in their wayfinding. Specialized mapping apps that utilize location services in the devices can give visitors and patients a turn by turn walkthrough of the facility, assuring they reach their destination as intended. The app also extends beyond the clinic to help users find accommodations and restaurants during their visit to the facility.

As you can see, adding a digital component to wayfinding can add flexibility and detail that environmental signage cannot easily offer. The digital component is meant to supplement traditional signage or volunteer and staff assistance, not replace it. Technology design doesn’t stop at the waiting or patient room, it extends to every passage way of the facility. A properly implemented digital wayfinding system can reduce anxiety and frustration for patients and visitors and increase overall patient satisfaction, which is always a good thing.

Avidex AV is revolutionizing the way healthcare facilities and doctors are delivering care. Their 20 years of experience is being leveraged to drive down the cost of care while promoting positive healthcare outcomes. Is your organization looking for a new kind of technology partner? Connect with one of our Account Executives today to learn more.

Resources:

#1: http://www.healthcaredesignmagazine.com/blogs/kristin-zeit/hospital-wayfinding-and-anxiety-factor

#2: http://newsroom.gehealthcare.com/scienceandempathy/

#3: http://blog.avidex.com/patient-tracking-systems-reducing-the-cost-of-healthcare-and-waiting-room-anxiety/

#4: http://www.healthcarefacilitiestoday.com/posts/Digital-wayfinding-improves-hospital-navigation-patient-experience–1382

Carey Cox

About Carey Cox

Carey Cox has spent his 17 year career in various roles within the health care industry including sales, consulting, and operations management. Carey has been involved in a number of capital system sales roles including life safety, infant security, audio-visual, and clinical education. He had operational oversight of two Baylor pain management centers and served on various committees for Baylor Health Care System in Dallas. His internal knowledge of health care operations, his leadership experience and his ability to build and strengthen relationships give him a unique insight into clinical workflow and process throughput. Carey holds a Master’s Degree in Health Care Administration and also volunteers in a mentoring program for young adults entering into the workforce. During his tenure at TeleHealth Services, he has been instrumental in expanding the TeleHealth footprint in Dallas-Ft Worth (Methodist Health System) and Houston (CHI St. Luke’s Health and Memorial Hermann) health care markets.

A FastPass for VA Wait Times?

21497517 - group of patients sitting in waiting room of a doctor“The waiting is the hardest part”- Tom Petty

Headed, I fear, toward a most useless place. The Waiting Place… for people just waiting.” – Dr. Seuss

You look down at the face of your daughter as the initial excitement of being at Disneyworld gives way to the reality of the situation at hand. She has had her heart set on riding Frozen Ever After but the full ramifications of a 300 minute wait are starting to set in. The whole day will be wasted waiting for this 3 minute experience to start.

If you’ve ever been to a Disney Park, you can identify with the situation above. It is frustrating to say the least, and waiting in line is never any fun. Now take the scenario above, substitute a Veteran for your daughter, a needed doctor’s appointment or prescription for the Frozen Ever After ride, and turn that 5 hour wait time into several days, weeks or even months. How would that situation make you feel?

Given the gravely different stakes of waiting for medical care and waiting for an amusement park ride, you may be taking exception to my analogy. However, I did not come up with the comparison, Robert McDonald did. He is the Secretary in charge of Veteran’s Affairs, and he took more than a little heat for his comments, saying that like Disney, wait times at the VA shouldn’t matter, only the end experience.

I will refrain from debating the quality of the experience of VA medical care in this blog. There are varying opinions on that subject and efforts under way to make those end experiences better. However, given that the VA chief specifically stated that Disney doesn’t track or care about wait times so they shouldn’t either, I wanted to offer a couple thoughts on that specifically.

First of all, as others have pointed out as well, Disney does track wait times, and arguably just the fact that they do means they care about them as well. The reason they care is that wait times do affect the overall experience. If you are familiar with the peak-end theory, it says that experiences are not remembered in whole but are typically remembered based on what the peak emotional point was and how the experience ended. If the peak emotion is the frustration of waiting for 300 minutes, then the end experience is brought down by that. So how did Disney address that and could the VA take a lesson from it?

Disney took their knowledge of rides and wait times and being the innovative company that they are, addressed them with technology. They created a FastPass kiosk system to allow guests to reserve a place in line while being able to do other things in the park and not spend all their time waiting. Could technology offer a similar solution and net benefit to the VA as well?

There is definitely an opportunity to utilize technology. To give them credit, the VA has started to use online appointment requests and scheduling for patients’ to choose preferred dates etc for appointments. However these appointments still seem to be farther out than needed. Online systems also don’t solve the problems of waiting at the VA for urgent care or prescriptions. It seems that a kiosk based system such as Nexistant could be beneficial in allowing patients to check in, see their place in line, and even have the system send them a text when their place in line was coming up within the next half hour, allowing them to do other things while waiting.

For patients needing follow up visits or for those who need periodic check-ups for chronic care conditions, telemedicine systems could be key in giving veterans access to nurses or physician’s assistants who may are well versed in this type of care and qualified to provide continued care instructions as well as determine whether a physician needs to be engaged ASAP via the video call to better assess new developments or an unexpected, prolonged recovery.

Both of these ideas, if implemented on a wide scale could take the unnecessary insult out of the wait times, and provide a type of FastPass for care and information that not only increases efficiency and reduces costs for the VA, but also decreases wait times while increasing quality of care for our veterans who have sacrificed so much already.

Avidex AV is revolutionizing the way healthcare facilities and doctors are delivering care. Their 20 years of experience is being leveraged to drive down the cost of care while promoting positive healthcare outcomes. Is your organization looking for a new kind of technology partner? Connect with one of our Account Executives today to learn more.

Resources:

#1: http://www.popsugar.com/smart-living/Frozen-Ever-After-Wait-Time-41738934

#2: https://www.washingtonpost.com/news/powerpost/wp/2016/05/23/va-chief-compares-waits-for-veteran-care-to-disneyland-they-dont-measure-and-we-shouldnt-either/

#3: http://nexistant.com/

Carey Cox

About Carey Cox

Carey Cox has spent his 17 year career in various roles within the health care industry including sales, consulting, and operations management. Carey has been involved in a number of capital system sales roles including life safety, infant security, audio-visual, and clinical education. He had operational oversight of two Baylor pain management centers and served on various committees for Baylor Health Care System in Dallas. His internal knowledge of health care operations, his leadership experience and his ability to build and strengthen relationships give him a unique insight into clinical workflow and process throughput. Carey holds a Master’s Degree in Health Care Administration and also volunteers in a mentoring program for young adults entering into the workforce. During his tenure at TeleHealth Services, he has been instrumental in expanding the TeleHealth footprint in Dallas-Ft Worth (Methodist Health System) and Houston (CHI St. Luke’s Health and Memorial Hermann) health care markets.

Telemedicine: Civil War

There is no question that in the modern world of medical marvels, doctors have achieved superhero status. Much like Bruce Wayne or Tony Stark they are blessed with charm in their bedside manner and with superior intellect. Now combine these natural abilities with 21st century technology and you have a force to be reckoned with. Illness do your worst!

One area of medical technology that has helped doctors deliver care faster than a speeding locomotive is telemedicine. 33805115_sMany healthcare practices have been implementing telemedicine as a growing part of their practice, especially given advances that have been made through both legislation and insurance reform to crash through the traditional barriers that made providing care in this manner somewhat difficult in the past.

Now, the challenge can be just connecting patients who value remote care with practices that provide it. And that is where a new app from Astia Health comes into the picture. Their tagline is simply “Healthcare when you need it!”

Astia is a mobile application that provides patients with access to triage nurses and physicians for appointments concerning everything from anxiety to bronchitis to abdominal pain. Astia promises remote care virtually via telemedicine that is not only affordable and convenient but also HIPPA compliant as well to protect patients’ privacy.

Now before you start to think Astia Health is looking to put your practice out of business, they are not. They partner with existing clinicians to allow them an easy entry into the telemedicine market. It allows healthcare practices to get involved in telemedicine without dealing with the pitfalls platforms like Skype may present.

Of course there are still technology needs to be considered at the clinicians practice to make sure that care is delivered in the best way possible while protecting privacy and mitigating any liabilities, but choosing a great technology partner can alleviate those concerns as well.

Astia also takes things up a notch from traditional telemedicine, in that if the symptoms cannot be properly diagnosed and an appropriate treatment recommended virtually, they can dispatch a mobile diagnostic unit to the patient for treatment. Unlike an ambulance, it provides non emergent care to the patient, and it also starts at around $200! It’s not only a value added convenience for the patient, but it also helps alleviate the waiting rooms in Urgent Cares and ERs that are filled with patients with non-emergencies. It’s like a medical Batmobile to the rescue.

So unlike the superhero vs. superhero epics we see today in the theaters, there really is no need for a healthcare civil war between telemedicine application platforms like Astia Health and traditional healthcare practices. Instead, there is the perfect opportunity to form an alliance. Healthcare practices should be teaming up with tech savvy partners to make sure the proper technology is in place, and then leverage platforms like Astia to help connect patients to these newly added services. It’s a win win…for everyone.

Avidex AV is revolutionizing the way healthcare facilities and doctors are delivering care. Their 20 years of experience is being leveraged to drive down the cost of care while promoting positive healthcare outcomes. Is your organization looking for a new kind of technology partner? Connect with one of our Account Executives today to learn more.

Resources:

#1: http://blog.avidex.com/the-telephone-bill-you-actually-want/

#2: http://blog.avidex.com/breaking-through-the-telemedicine-payment-barrier/

#3: https://astiahealth.com/

#4: http://blog.avidex.com/theres-more-to-hippa-than-encryption-choosing-the-right-vtc-platform/

#5: http://blog.avidex.com/choosing-the-right-av-partner-for-healthcare-facility-design/

Carey Cox

About Carey Cox

Carey Cox has spent his 17 year career in various roles within the health care industry including sales, consulting, and operations management. Carey has been involved in a number of capital system sales roles including life safety, infant security, audio-visual, and clinical education. He had operational oversight of two Baylor pain management centers and served on various committees for Baylor Health Care System in Dallas. His internal knowledge of health care operations, his leadership experience and his ability to build and strengthen relationships give him a unique insight into clinical workflow and process throughput. Carey holds a Master’s Degree in Health Care Administration and also volunteers in a mentoring program for young adults entering into the workforce. During his tenure at TeleHealth Services, he has been instrumental in expanding the TeleHealth footprint in Dallas-Ft Worth (Methodist Health System) and Houston (CHI St. Luke’s Health and Memorial Hermann) health care markets.